At Jana Organics, we are committed to delivering your organic products promptly and efficiently. Please read the following information about our shipping and delivery policies to ensure a smooth and satisfying experience.

 Shipping Locations

We currently ship to the following locations:

  • Domestic: All states and territories within [Country].
  • International: Selected countries. Please check our website for a list of countries we ship to or contact our customer service for more information.

Processing Time

  • Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.
  • You will receive another notification when your order has shipped.

Shipping Rates and Delivery Estimates

  • Standard Shipping: [Insert estimated delivery time] business days, [Insert cost or “Free on orders over $XX”].
  • Expedited Shipping: [Insert estimated delivery time] business days, [Insert cost].
  • International Shipping: [Insert estimated delivery time] business days, rates vary based on destination and weight of the package.

Shipping charges for your order will be calculated and displayed at checkout.

 Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to check the status of your delivery on our carrier’s website.

Delivery Issues

  • Lost or Stolen Packages: Jana Organics is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, we will confirm the delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate.
  • Damaged Packages: If you receive a damaged package, please contact our customer service immediately with your order number and photos of the damaged product. We will address the issue promptly.

Shipping Restrictions

Certain products may have shipping restrictions due to size, weight, or legal regulations. Any such restrictions will be clearly noted on the product page.

International Shipping Customs, Duties, and Taxes

Jana Organics is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 Returns and Exchanges

For information on returns and exchanges, please refer to our [Return Policy](link to Return Policy).

 Contact Us

If you have any questions or concerns about our Shipping and Delivery Policy, please contact us at:

Email: janaorganics.info@gmail.com
Phone: +91 88803 83803